How to Troubleshoot Epson Printer Error Code 0x97

Epson printers are mostly used for the service they provide to their users. While using the Epson printer, you can generally come across an error, named Epson printer error code 0x97. This is a common error that you can face while you are using the printer and it is easier to resolve. The Epson printer error code 0x97 denotes that there is an issue with the hardware of the printer. There are chances that some of the internal components of the printer are damage. You can also face the error if the connections to your printer are not correct or they are loose.

When the Epson printer error code 0x97 occurs, the printer becomes incapable of printing any document and that can lead to delay in your work. In this article, we have described various methods that you can use if you want to fix the error. We have mentioned all the methods in detail to make you understand every step.

Different methods to resolve the Epson printer error code 0x97

It is a common error that can occur in some of the printers like Epson wf-7620, or Epson wf-3620. Here are different methods that you can use to quickly fix the Epson printer error code 0x97. Follow all the steps carefully as they are mentioned with each method.

Unplug and then plug-in again

The very first solution is to first unplug the printer from your system and then plug-in again. Follow the steps mentioned below.

  • The very first thing is to unplug all the cables that are connected to your printer.
  • Now, you will have to remove the cartridge from the printer.
  • Next, you will have to turn off your printer and remove the power cable from the power source.
  • After that, you will have to plug back all the cables that you have connected.
  • Next, you are needed to install the cartridge again on your printer.
  • Finally, you have to turn on the power of the printer and after that, try to print something.
  • Check if you still face the same error.

Clean all the clogged nozzles

The next solution to fix the Epson printer error code 0x97 is that you have to check if the nozzles are blocked and if they are, you have clean the clogged nozzles. Follow the steps mentioned below.

  • First, you will have to turn off your printer and then remove the cable from the power source.
  • After this, you will have to open the casing of the printer.
  • Now, you will have to use a clean paper and a fluid to clean the paper.
  • Next, you are needed to soak the paper and then try to clean the middle of the printer.
  • Lastly, you will have to wait for at least 12 hours and then try to print a page. See if you still face the error.

Use a printer troubleshooter

The next thing that you can do to fix the Epson printer error code 0x97 is to use any of the Microsoft’s printer troubleshooter. You can easily download the printer troubleshooter from the website of Microsoft. You are needed to make sure that you download the troubleshooter according to the computer’s operating system and the model of your printer. Once you have downloaded it, you will have to install the printer troubleshooter and then run it. It will then detect all the issues that you are facing with your printer and will fix the same.

Turn the printer off and on

One of the easiest solutions is turning off and on to rectify the Epson printer error code 0x97. Follow the steps mentioned below.

  • Firstly, you need to remove all the cables connected to your printer.
  • Next, you will have to reset your printer. You can do so by pressing the power button and then holding it for 60 seconds.
  • Once done, You will again have to put back all the cables that you have removed.
  • At last, while starting the printer, you again have to press the power button and keep holding it for 60 seconds. Once done, you will have to try to print a sample page.

Disconnect and then connect the printer

The next solution that we are going to talk about is to first disconnect the printer and then again connect it. Follow the steps mentioned below.

  • First, you need to know if there is any jammed paper inside the printer. If there is, you need to remove it.
  • After this, you will have to remove the cables that are connected to the printer.
  • Next, you will have to press the power button and then keep holding it for at least a few seconds.
  • Let your printer rest for one minute.
  • After one minute, you have to attach all the cables back to the printer.
  • After that, you will have to turn your printer on.
  • Lastly, try to print a sample page and see if you still face the error.

Another way of unplugging and then plug-in again

The last method in the list is also another method of unplugging and plug-in again. Follow the steps mentioned below.

  • First, you have to turn off your printer and also remove the power cable from the power source.
  • After that, you have to remove all the other connected cables with your printer.
  • Next, let your printer rest for at least five minutes.
  • After 5 minutes, you will have to press the power button and keep holding it for a few minutes.
  • Next, you will have to connect all the cables back to the printer and check if you still face the same error.
  • Lastly, try to print a sample page.

This was all about the Epson printer error code 0x97. We believe that if you follow all the steps in the same way as they are mentioned, you can easily resolve the error. If you are facing any issue with connecting your printer to the Mac, read the printer connectivity issue to resolve your problems. If you still have issues related to the Epson printer, you can contact the customer support. They will provide you with exact and early solutions. You can also visit the official website of the Epson if you want to know more about the issue.

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