Canon Printer not Responding- Causes and Fixes

While using a Canon printer, sometimes a user can face a situation where the Canon printer not responding. You need to follow some basic steps to fix the Canon printer not responding error. In this article, we have mentioned different ways that you can use to fix the Canon printer not responding issue. We have mentioned all the methods in detail so that you can easily fix the error.

canon printer not responding fix

Reasons for getting Canon printer not responding

Below we have mentioned some of the possible reasons due to which you can face the Canon printer not responding issue.

  • If there is a connectivity issue, you can face the error.
  • Canon printer stops responding if you have not configured it properly.
  • In case you are using an application that you do not require or that contains malware.
  • If you have not updated the printer drivers on your system, you can face the error.
  • Another common reason can be that you have configured the USB ports incorrectly.

Methods to resolve Canon printer not responding issue

Below we have mentioned all the methods that you can use to fix the Canon printer not responding issue. We have mentioned all the methods in detail so that you can fix the issue easily. Follow the steps in the same way they are mentioned.

Employ printer troubleshooter

You can easily get the printer troubleshooter from the official website of Microsoft. You can easily fix the resolve the Canon printer not responding issue as it automatically detects the issue and then fixes it. Follow the steps mentioned below.

  • You will first have to press Windows key and R key together to start the run window.

canon printer not responding

  • After this, you will have to enter control.exe in the Run window and press enter. You will then have to start the Windows troubleshoot option.
  • Next, You will then have to click on the printer option in the Windows troubleshooter prompt.
  • You will then have to click on the option to start the troubleshooting.
  • Next, you will have to wait for some time to let the troubleshooter detect the problem and fix it.
  • Lastly, you will have to pursue further process according to the instructions provided on the screen.

Restart the network connection

There are chances that you are facing the Canon printer not responding issue if the network connection is not ok. All you need to do is to check if your network connection is working fine or not. One thing that you need to ensure is that your system and the printer is connected to the same network. You will have to restart your Wifi router and then connect your devices to it. Check if it works. You might also have to remove all the connected cables and plug them in after some time.

Temporarily disable the firewall

You can also face the Canon printer not responding issue if your firewall is not allowing your printer to connect or work. To check if you are facing the error because of the firewall on your system, you will have to disable the firewall from your system. Other than this, you can also try to uninstall the firewall software from your computer and then check if you are facing the same error.

Remove the printer drivers

If you are using the wireless method to connect the printer and the system, you can try to uninstall the printer driver from your system. Other than this, you can fix other issues that you are facing by uninstalling the printer driver from your system. You will first have to uninstall them and then again install them. Follow the steps mentioned.

  • You will first have to press the Windows key and the R key together. It will open up the Run window on your system.
  • In the run box, you will have to type DELDRV64.exe. After that, you will have to hit the enter key.
  • It will redirect you to the other window, canon uninstall window.
  • You will now have to pursue all the instructions that will appear on your screen.
  • After this, you will have to go to the official website of the Canon and from there, you will have to download the printer drivers depending on the model of your printer.
  • It will then take you to the installer and you will have to follow the instructions appearing on your screen to install and save the drivers on your system.

Replace the USB port

If you are using the wired connection, you can try to replace the USB port. In case you are using the wired connection, there are chances that you are facing the error because of the loose and incorrect connections. You can try to use some other port and then install all required drivers on your system. You will then have to start your system again and remove the cable you were using. Follow the steps mentioned below.

  • You will first have to press the Windows key and the R key together. It will then open the Run prompt.
  • Next, you need to type devmgmt. msc and after that, you will have to press the enter button.

canon printer not responding usb

  • It will open a new window for you also called the device management window. There you will have to look for the USB controller.
  • After this, you will have to find an unwanted drive. You will then have to select the option to uninstall the drive.

canon printer not responding fix

  • Once done, you need to reboot your system.
  • Lastly, you will again have to connect your printer to the system and check if you still face the same issue.

All the methods that we have explained in the upper section will help you to fix the Canon printer not responding issue. Follow the method in the same way it is mentioned and you will be able to get entirely rid of the error. If you still face some issues related to the Canon printer, you can contact the support team. You can also go to the official website to look for the solution.

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